Category Archives: Certified Mercedes Mechanic

What It Takes to Be a Mercedes Master Tech

Paul Duckworth has more than 30 years of experience working on Mercedes-Benz vehicles of all models. Most Mercedes owners in Santa Rosa, CA know to come to Paul for professional and timely service, but everyone may not know that Paul is a Mercedes Master Tech. A Master Tech, also known as a Master Certified Automotive Mechanic, is no ordinary car mechanic. A mechanic must go through rigorous testing and skill assessment before achieving the status of Mercedes Master Tech. WHAT ARE SOME OF THE REQUIREMENTS TO BECOME A MASTER TECH? Study at a certified school for multiple terms Active work at a Mercedes plant Hundreds of service hours Disassembly instruction Service/Maintenance instruction Electrical instruction Diagnostic strategies instruction Telematics instruction Brakes and traction instruction Suspension instruction Engine management systems instruction Climate control instruction WHICH S ... read more

What Voids a Mercedes Warranty?

What Voids a Mercedes Warranty?

Coming to CK Auto Exclusive, won't! At CK Auto Exclusive we specialize in new model Mercedes service. All new Mercedes-Benz vehicles are protected by a New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, whichever comes first. To help ensure that coverage under your warranty right is never affected, it is highly recommended by Mercedes-Benz that you bring your car to Mercedes-Benz Cary for all your service and repair needs, starting with regular maintenance at the intervals outlined in your Maintenance Booklet. But in all honesty, bring your Mercedes to the dealership is often times no small task. Not only will you have to negotiate a courtesy car, depending on the maintenance and repairs that are being performed, but the price is also very, very high. Our factory trained master technician utilizes the latest in computerized diagnostic tools to serv ... read more

Mercedes Transmission Issues in Santa Rosa

Having Mercedes transmission issues in Santa Rosa? Don't hesitate, or wait until it's too late! Bring your Mercedes-Benz to CK Auto Exclusive in Santa Rosa to have your vehicle looked at by certified Mercedes mechanics. CK Auto offers Mercedes repair and Mercedes maintenance at a fraction of the cost of the dealership. As a certified Mercedes mechanic, bring your Merc to our shop will not void any Mercedes factory warranty, guaranteed. Mercedes transmission issues can obviously range. One of the most common issues we see is customers whose Mercedes is stuck in Limp Mode. More often than not, this issue is usually not as bad as it may seem. There are a select few Mercedes models that come equipped with an engine control that limits the power to your car to prevent damage to the engine when some ... read more

Mercedes Star Diagnostic Systems

Mercedes Star Diagnostic Systems

Don't be unsure about what you are dealing with under the hood of your Mercedes-Benz, it's time to call the experts. The talented team at CK Auto Exclusive has been working with the Mercedes-Benz brand for decades, so you will leave confident that no matter the issue, CK Auto Exclusive Mercedes-Benz repair Santa Rosa is the best dealership alternative in the area. There's a reason CK Auto Exclusive has specialized in Mercedes-Benz cars and not any other luxury vehicle for the last three decades. It's no secret that Mercedes is a reliable brand, but why have we chosen to put our time and effort into this brand and this brand alone? From Mercedes' inception, this luxury car company has lived and breathed by the motto, “The Best or Nothing.” When other Mercedes mechanics have an issue that they can't resolve, Paul is the one they call. CK Auto Exclusive is your Mercedes Benz Expert, and our Mercedes diagno ... read more

Certified, Expert, Mercedes Repair

Certified, Expert, Mercedes Repair

Our specialty is service and repair of newer models of Mercedes-Benz cars and trucks and we have the diagnostic tools to do so. Our regular customers particularly value our honesty and quality workmanship. “DIFFERENT, BETTER, GUARANTEED” No matter what kind of Mercedes repair or service you need to be performed on your car, trust the experts at CK Auto Exclusive in Santa Rosa to perform them. At CK Auto Exclusive we perform ALL Factory Scheduled Maintenance that is required by your Mercedes-Benz manual and we're happy to be a truly exceptional choice as your dealership alternative. As a trusted Mercedes-Benz repair shop and mechanic in Santa Rosa for many, many years, we have created strong bonds with our community and its residents. CK Auto Exclusive in Santa Rosa has been Santa Rosa's Mercedes mechanic since 1977. For more than 35 years CK Auto Exclusive has served the Santa Rosa area and its Mercedes needs, providing ... read more