Santa Rosa Mercedes-Benz Auto Repair

587 reviews
1241 Petaluma Hill Rd.Santa Rosa, CA 95404
Call Us Today:(707) 708-4390
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Testimonials

We at CK Auto Exclusive love all things Mercedes-Benz. We have been working on Mercedes vehicles and only Mercedes vehicles since 1977. Our commitment to the brand is only eclipsed by our commitment to our customers. The Benz owners of Santa Rosa, Healdsburg, Petaluma and Sonoma County trust us to provide honest, timely and high-quality service. We get to make a living doing what we love, and that's because we have the best customers any auto shop could ask for.

From the bottom of our hearts, we'd like to say

Thank You

5

Great service. Loved your shop

Thank you for the kind words, Ira! We're thrilled to hear that you loved our shop and had a great service experience. If there's anything else we can do for you, please let us know. We're here to help!

- CK Auto Exclusive
5

Professional, courteous, kind and transparent. Recommended as ‘they know what they’re doing and standard pricing. They don’t price gauge because it’s a Mercedes/BMW. Honest work completed in timely manner. Highly recommend!!

Thank you Lins for taking time on your busy day to come in and show your CK Auto Exclusive some love! We appreciate your kind words and we look forward to helping you with any automotive needs you may have in the future!

- CK Auto Exclusive
5

What can I say. These guys went above and beyond. Their customer service is not only top notch, you can tell they really strive to be the best around. Keeping me informed the entire time and had my van back in less then a week. I took my sprinter van in for window glass repair and some minor body work. They got to work right away and even after found out I was not covered for the body work they still made it right for me. Got my van back looking brand new. These guys are the best around, you can tell they have very high standards and strive to be the best then other auto body shops. Very very happy with their work, I would not take my vehicles anywhere else in the future.

Thank you for the glowing review, Nathan! We're thrilled to hear that our team at CK Auto Exclusive exceeded your expectations. Our top-notch customer service and commitment to excellence are at the core of everything we do. We're glad we could make the entire repair process hassle-free for you and deliver outstanding results. We appreciate your trust in us and can't wait to serve you in the future!

- CK Auto Exclusive
5

This shop was recommended by my mechanic that does not repair ABC suspension. Paul and his team were not afraid to tackle the job. Very extensive repair necessitating removal of engine and transmission. They replaced all hydraulic hosing and engine mounts, Then serviced the engine. I was surprised on the ride home how different the car handled, I suspect the system was failing slowly, anyhow my 2005 SL500 has been restored to her former glory. Do not hesitate to entrust your needs to CK and the team, excellent workmanship and no up charge malarkey.

Thank you for sharing your experience, Michael! We're thrilled to hear that our team provided the exceptional service you deserve. It's great to know that your ride home showcased the transformative results of our expert care. We take pride in delivering top-notch workmanship without any unnecessary upsells. If you ever need further assistance, remember that we're here to help.

- CK Auto Exclusive
5

Paul and Kyle are anazing. They took the time to explain why my car was making noise. I am going to take my mercedes to them for all of my needs and suggest you do the same.

Thank you for choosing CK Auto Exclusive, Sue! We're thrilled you had a great experience with Paul and Kyle. They always go above and beyond to ensure our customers understand their vehicle's needs. We look forward to serving you and your Mercedes in the future!

- CK Auto Exclusive
5

par excelence!

Thank you Jim for this incredible review! We strive to provide a superior experience at CK Auto Exclusive and we are thrilled that we were able to exceed your expectations. We appreciate your business and look forward to serving you again in the future.

- CK Auto Exclusive
5

Very smooth transaction

Thank you, Ingeborg, for the five-star review! We're thrilled that you had a smooth transaction at CK AUTO EXCLUSIVE. We strive to make every aspect of the car-buying process enjoyable and stress-free. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business!

- CK Auto Exclusive
5

Great first experience with CK Auto. We recently purchased an '08 Roadtrek on a Sprinter chassis. Took it to Paul and crew at CK based entirely on the stellar reviews I had read. Good call! Now we have an established maintenance schedule with a reputable shop so that we can enjoy our camper van for years to come.

Thank you, Cinda, for choosing CK Auto Exclusive for your camper van's maintenance needs. We're thrilled that your first experience was great and that our stellar reviews lived up to your expectations. It's wonderful to hear that you now have an established maintenance schedule with us. We look forward to helping you enjoy your '08 Roadtrek on a Sprinter chassis for many years to come!

- CK Auto Exclusive
5

Knew I was in for some expensive repairs with 100,000 miles. Happy with the outcome after new struts, water pump fix that could have gone really bad if not replaced. Even had a loaner for the couple days needed for repairs. 👍

James, thank you for choosing CK Auto Exclusive for your vehicle's needs. We understand the concern that comes with high mileage repairs, but our expert team is here to ensure a positive outcome. We're glad your experience was satisfactory, and providing a loaner is just one way we aim to make the process as convenient as possible. We look forward to assisting you in the future!

- CK Auto Exclusive
5

It is a pleasure doing business with CK Auto and Paul. Great customer service, outstanding work and a loaner is usually available.

Phyllis, thank you for your kind words! We take pride in providing top-notch service and ensuring a hassle-free experience for our customers. We're delighted that you enjoyed our customer service and the convenience of our loaner program. We appreciate your business and look forward to serving you again at CK Auto Exclusive.

- CK Auto Exclusive
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