Testimonials

We at CK Auto Exclusive love all things Mercedes-Benz. We have been working on Mercedes vehicles and only Mercedes vehicles since 1977. Our commitment to the brand is only eclipsed by our commitment to our customers. The Benz owners of Santa Rosa, Healdsburg, Petaluma and Sonoma County trust us to provide honest, timely and high-quality service. We get to make a living doing what we love, and that's because we have the best customers any auto shop could ask for.

From the bottom of our hearts, we'd like to say

Thank You

5

Paul and his crew are the best. I was taking my sprinter to the dealer for years after my warranty ran out. CK Auto Exclusive is extremely detail oriented and is expeditious in getting my sprinter in an out. I would recommend them to everyone.

Nathan, Thank you for the good review

- CK Auto Exclusive
5

Tom, Thank you for the good rating

- CK Auto Exclusive
5

Great service as to be expected from this very reputable auto establishment. Can always count on an honest and fair evaluation of what needs to be done. Thank You Paul. B. Willits

5

A little strange with all the Covid restrictions in place, but staying safe is important and Paul and crew are doing an excellent job. Service was excellent, important job to get done. Everything went like clockwork. I highly recommend the team at CK.

5

There are Several Auto Repair places in Sonoma County, being an Ex-Manager of an Auto Parts store I’ve built many relationships with several repair shops. That being said finding a true “ specialist” that only works on Mercedes that updates himself and his crew on software updates, regulations, upgrades yearly is special. Paul at CK auto has serviced both of our Mercedes for years, trusting his word and not having to worry about being up selled or bogus charges is abnormal for the industry. He’s our mechenic, our friend, and the BEST MERCEDES REPAIR SHOP IN NORTHERN CALIFORNIA. Thank You Paul and Team !!!!

5

I've been using CK Auto Exclusive since buying my Mercedes 3 1/2 years ago. I have been 100% satisfied with them for the entire time.

5

Paul and the crew at CK have always treated us and our old Sprinter van with excellent service, a prompt response and technical expertise that is hard to find anywhere else. And their honesty and fair pricing are greatly appreciated. Keep up the great work because we will be coming back. Thanks!

5

Have been using CK for the last five years and am more than satisfied with the service. Would recommend this shop to anyone who has a Mercedes without any hesitation.

5

5

I am so very happy that I took my Sprinter RV van to CK Auto Exclusive for repair. My story is different than most. I was in Seattle Wa., helping our daughter move locations within the city. We had finished moving for the day and went out to explore our daughter's new neighborhood. We parked on one of the millions of too small streets in Seattle which are just one lane and if you have maneuver as if it's just a 1 way street. As were exploring the neighborhood, I realized that I had not turned on the Van fan for our dogs. I went back to the Van and I saw an Amazon delivery van parked next to our Van. The driver was filling out a piece paper and asked if I was the owner of the RV van. I said "yes" and he apologized, but said that he had his our driver's side mirror. The mirror was trashed and pushed so far forward that it could not be returned to its normal location. The third party who hit really did a great job of trying to fix that day and ordered the parts from Seattle Mercedes. Unfortunately the mirror did not have lane assist or blind side assist which were on the Van. I was told by the delivery service to drive it home and have it repaired in Santa Rosa and they would take care of the payment. I did call Santa Rosa Mercedes, but I had bad taste after my last visit in which I was told about repairs I did not need. How did I know that I did not need repairs...I had called Paul who was honest and really cared. So I thought about this and requested an estimate from Paul who provided it. I sent the estimate to the delivery service in Seattle who agreed to the estimate. I provided by credit card to order the parts which was done. The delivery company in Seattle had been in communication with Paul that not all parts were needed. Paul was great and communicated back with them about what was needed. Paul did an excellent job and I could not be happier (He also refunded by deposit for parts). I will now only use Paul and CK Automative exclusively for all my Mercedes service needs in the future.