Santa Rosa Mercedes-Benz Auto Repair

If you own or ever plan to own a Mercedes Benz of any year or make, I advise you to drive over to 1241 Petaluma Hill Road and introduce yourself to Paul Duckworth. Paul is another jewel in the Santa Rosa community!! Most people really enjoy owning a Mercedes Benz, until something breaks and its time to repair it. Instant anxiety about the cost of fixing all that "crazy computer stuff" in the engine or the thought of expensive foreign parts......... Well, that was me until I was referred to Paul at CK Auto when my car needed service. Not only did Paul take the time to explain the repairs needed & what may have caused the damage to happen, but he also set down at his desk, hopped on his computer and shopped around on line to help locate the replacement parts at the best offered prices that he could find! SERIOUSLY, who does that? That was my first time at his shop and he didn't know me at all yet he treated me like a person and not just some naive customer that he could squeeze the pockets of. He obviously saw a guy that needed to get his vehicle back on the road and he wanted to help make that happen. Now obviously, when you need professional assistance in any industry and you get referred to an honest person with rich integrity, who happens to be extremely knowledgeable, there is no need to look any further. That being said, over the last 6 years I've consistently gone back to CK Auto for all my minor & major repairs. Each experience has always been the same. ALWAYS! Honest, quality work, and timely. Not only with me, but I notice how considerately they help their other customers, as well. I feel fortunate to have been referred here and I am happy to refer any one I know to visit this shop. Comment from Paul D. of CK Auto Exclusive Business Owner 9/28/2018Happy to know we've always been able to provide you with the honest, professional service you deserve, DuShawn! Thanks for spreading the word, and know you can always count on us in the future. Until then, Paul D., Owner Read more

Only place I take any Mercedes or AMG I own since the first day I met Paul. They're a standup group of guys who stand by their work. Best independent Mercedes service shop in the area and I have been to them all. Good enough I recommend them to my friends. Comment from Paul D. of CK Auto Exclusive Business Owner 10/1/2018Being your go-to spot whenever your Mercedes needs work means a lot, Christopher. I'm happy we've earned your business, and know you can always count on us in the future. All the best, Paul D., Owner Read more

They are truly the best, I wouldn't trust anyone else with my AMG CL55. They definitely earned a lifetime customer. The owner Paul is a Fountain of knowledge. Comment from Paul D. of CK Auto Exclusive Business Owner 10/3/2018I'm glad we've always been there for you and your AMG CL55, Genaro. Thanks for trusting us with your vehicle, and know you can always count on us in the future. All the best, Paul D., Owner Read more

Elite '2020 Elite '2020 Six years later and Paul continues to provide top notch service. He's timely, honest and helpful. This man knows his stuff and makes sure his employees are properly trained. A great place to keep your Mercedes cars maintained. I have dealt with numerous mechanics in the area. Paul is by far the very best and most honest. He has integrity AND knowledge. If you have a Mercedes and want to keep it maintained as it should be, this is the place to go! Read more

Paul knows everything about Mercedes! Great service everytime!

Best mechanic shop period. Factory trained Mercedes only

Yes Five stars that's what Paul gets ,I have a 2013 smart car passion that he fix for me excellent job, reasonable price, i'm a happy camper, thanks Paul job well done. Comment from Paul D. of CK Auto Exclusive Business Owner 10/3/2018Glad to know we could provide you with the professional, reasonable service you deserve, Marty. Know you can always count on us in the future! Until then, Paul D., Owner Read more

Excellent service, straight forward and honest. I will defiantly continue to take my Mercedes back for any service or repairs needed. Thanks Paul!

This place was fantastic! I had a problem with a complicated suspension system, which became inoperable nearby. I had received an estimate for the same repairs from the Mercedes Benz dealer in Santa Monica (before going on my trip) which was almost three times my final bill with CK. Despite being busy, they were willing to inspect my car and got the repair done extremely quickly - before other shops even had time to look at it. As I dropped my vehicle off, I passed another veteran customer who whispered to me, "These guys are terrific!"...and I knew that I had found the right place :-) Friendly, fair, efficient!

I could not be more impressed with this place. I was in town for a conference when my Merc began making a horrid noise. I took it to CK first thing the next morning. It was not yet business hours, but Paul stopped what he was doing, listened to my car problem, immediately knew what was wrong with it and said it was a 10 min fix. He temporarily moved other cars around, pulled mine in, answered all my questions, finished the job in 10 min as promised, then refused to charge me. I have never encountered such great customer service, such generosity, such genuine care for the customer's best. Paul is amazingly knowledgeable and if I lived in Santa Rosa, without a doubt, he would be my permanent mechanic. I would recommend this place without reservation. Five stars, without a doubt. You will not regret taking your car here!