Santa Rosa Mercedes-Benz Auto Repair

Paul, the owner is a great type of person. I appreciate and respect how he values me. He doesn't lie or fabricate anything about your car issues. He has worked on my prior Mercedes and now bring him my newer Mercedes. Very knowledgeable about what he does and I trust him completely with my car. And I don't think any Mercedes Benz auto shops in the North Bay can beat Paul!!! Thanks Paul!

My Knights in Shining Armor! CK AutoEXCLUSIVE is the BEST! Competent, Honest and Caring are the words that come to mind when working with Paul. As the new owner of a used Mercedes Sprinter Van, I was a bit nervous about purchasing it and when I found Paul, I hired him to do a complete 100 % assessment of the vehicle. After his assessment service, I had total certainty that I was purchasing the right vehicle for me! Recently while traveling across the USA, I ran into a bit of a learning curve with my sprinter van and I was a few 1000's miles from home. I called Paul and he was there as a Knight in Shining Armor to give me the advice I needed. Thank you for doing a great job! Debbie Arambula Comment from Paul D. of CK Auto Exclusive Business Owner 2/7/2019We'll always be there to save the day, Debbie! I'm so touched by your kind words, and I'll be sure to share them with the rest of my team. I'm so glad we could help you with your buying decision. We'll be there if you ever need us! Thanks, Paul D., Owner Read more

Best Mercedes Mechanic in Sonoma County

Paul knows everything about Mercedes! Great service everytime!

Great Customer Service! Theres just too much nice things to mention about this place. Just come here, they know Mercedes!

Great place to get your Mercedes worked on these guys are professional

I drive an 8yr old Mercedes. Someone lost a tire in on coming traffic. I was the 5th car to hit it on the freeway. I took it on dead center like a hockey puck. It shattered the rack n pinion, it tore out the radiator, evaporator, power steering cooler, broke the alternator, cracked the sub frame, broke the motor mounts and more. Every time he dug a little deeper he found something else. The adjuster couldn't see all this, Of course the insurance company had to send someone out to check. Paul laid out all the parts, showed them the damage. He then proceeded to secure all the correct parts and re assemble my car to spec. He called me along the way and kept me posted on how it was proceeding. I got my car back in a reasonable amount of time considering all the parts he had to order and the insurance company bs. My car was fully serviced and to spec. I would swear it drove better than it ever has. Paul is honest, diligent and a stand up guy. I put a license frame with his shop number on it. If you have any Mercedes, CK is the only shop to consider in North Bay. Thank you Paul! Comment from Paul D. of CK Auto Exclusive Business Owner 9/29/2018I'm happy we've been able to be there for you and your Mercedes! Thanks so much for trusting us with your vehicle, and I hope you keep us in mind in the future. Until then, Paul D., Owner Read more

Paul at CK Auto Exclusive was my Mercedes mechanic for years. I owned a SLK 320 that I loved. He maintained it and kept it running like the well-made machine it was. I was very happy to find an auto mechanic that I could trust and always count on. When I sold that car and bought another brand I told Paul I was going to miss him. I highly recommend his shop for all Mercedes owners!

If you own or ever plan to own a Mercedes Benz of any year or make, I advise you to drive over to 1241 Petaluma Hill Road and introduce yourself to Paul Duckworth. Paul is another jewel in the Santa Rosa community!! Most people really enjoy owning a Mercedes Benz, until something breaks and its time to repair it. Instant anxiety about the cost of fixing all that "crazy computer stuff" in the engine or the thought of expensive foreign parts......... Well, that was me until I was referred to Paul at CK Auto when my car needed service. Not only did Paul take the time to explain the repairs needed & what may have caused the damage to happen, but he also set down at his desk, hopped on his computer and shopped around on line to help locate the replacement parts at the best offered prices that he could find! SERIOUSLY, who does that? That was my first time at his shop and he didn't know me at all yet he treated me like a person and not just some naive customer that he could squeeze the pockets of. He obviously saw a guy that needed to get his vehicle back on the road and he wanted to help make that happen. Now obviously, when you need professional assistance in any industry and you get referred to an honest person with rich integrity, who happens to be extremely knowledgeable, there is no need to look any further. That being said, over the last 6 years I've consistently gone back to CK Auto for all my minor & major repairs. Each experience has always been the same. ALWAYS! Honest, quality work, and timely. Not only with me, but I notice how considerately they help their other customers, as well. I feel fortunate to have been referred here and I am happy to refer any one I know to visit this shop. Comment from Paul D. of CK Auto Exclusive Business Owner 9/28/2018Happy to know we've always been able to provide you with the honest, professional service you deserve, DuShawn! Thanks for spreading the word, and know you can always count on us in the future. Until then, Paul D., Owner Read more

Only place I take any Mercedes or AMG I own since the first day I met Paul. They're a standup group of guys who stand by their work. Best independent Mercedes service shop in the area and I have been to them all. Good enough I recommend them to my friends. Comment from Paul D. of CK Auto Exclusive Business Owner 10/1/2018Being your go-to spot whenever your Mercedes needs work means a lot, Christopher. I'm happy we've earned your business, and know you can always count on us in the future. All the best, Paul D., Owner Read more