What Voids a Mercedes Warranty?

Coming to CK Auto Exclusive, won’t!

At CK Auto Exclusive we specialize in new model Mercedes service.

All new Mercedes-Benz vehicles are protected by a New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, whichever comes first. To help ensure that coverage under your warranty right is never affected, it is highly recommended by Mercedes-Benz that you bring your car to Mercedes-Benz Cary for all your service and repair needs, starting with regular maintenance at the intervals outlined in your Maintenance Booklet.

paul and his team in front of CK auto

But in all honesty, bring your Mercedes to the dealership is often times no small task. Not only will you have to negotiate a courtesy car, depending on the maintenance and repairs that are being performed, but the price is also very, very high.

CK Auto’s Promise

Our factory trained master technician utilizes the latest in computerized diagnostic tools to service and repair the latest Mercedes-Benz models. We are proud to say that we never sell work that is not needed and we give free estimates to all our customers. Rest assured that bringing your vehicle to us does not void any manufacturer warranty.

As a former Mercedes-Benz employee, Paul Duckworth had such a passion for Mercedes-Benz that he worked hard to open his own shop in Santa Rosa. CK Auto Exclusive is proud to offer service for all factory scheduled maintenance. From electronic system repairs to computer diagnostics, A/C service to engine and transmission rebuilding, oil changes, and free estimates. Whatever you need to get your Mercedes back in peak condition, CK Auto will have a solution. We’ve been servicing Mercedes-Benz vehicles in Santa Rosa for decades, so you can be confident that our technicians can handle any problem you throw at them, big or small.

We take pride in working on luxury vehicles and we also take pride in our customer service. Our regular customers will tell you that our team is honest and provides quality workmanship. We will never sell you services that you don’t need and we will always provide our customers with free estimates. Our master mechanic, Paul Duckworth, has over 20 years of experience working with Mercedes-Benz vehicles and is one of the best technicians in the Santa Rosa area. When your Mercedes needs professional attention, give it the attention it deserves at CK Auto Exclusive.

With 20+ years experience working on Mercedes-Benz vehicles, Paul is considered by many as one of the most qualified technicians in the Santa Rosa area.

Our professional technicians have access to the most advanced diagnostic computers available. We can determine the cause of any problem your Mercedes vehicle has, from the airbags to the brakes to the transmission. Information about your car’s performance and efficiency is stored on the onboard computer. Our technicians can access this information and use it to help you keep your vehicle in prime condition.

CK prides itself on having the latest Mercedes diagnostic technology available, and we recently got an upgrade. The XENTRY  Diagnosis System – Kit 3 SDS Star Scanner is used by the dealer (or private Mercedes shop like CK) allowing CK’s master mechanics to troubleshoot any system or control system in your Mercedes-Benz.

Your Mercedes is a luxury vehicle and it deserves only the best when it comes to keeping it working properly. Our team of technicians works exclusively with Mercedes vehicles, so you can rest assured that we know exactly what we’re dealing with when we deal with your car.

His expert knowledge, professionalism, and honesty are some of the reasons why customers keep coming back to service and repair their Mercedes vehicles. If you’d like to read more about the services that Paul and the team offer, click here.